A WhatsApp-first Luxury Intelligence & Revenue Platform — built stage by stage, usable from day one.
QixDubai has built something rare: genuine, high-trust relationships with hundreds of premium clients — all captured in the flow of WhatsApp conversations. That relationship network is the business. But right now, the intelligence locked inside those ~500 groups is invisible, unsearchable, and impossible to leverage at scale.
This is not a big-bang technology project. Every stage ships a real, usable product on day one — and becomes the foundation for the next. You never pay for prep work.
QixDubai's operating reality is impressive on the surface. But beneath it, the infrastructure has not kept pace.
Every onboarding starts from zero. Context lives in someone's memory or buried in a chat thread. Clients repeat themselves. Personalisation is limited to what the team can manually recall.
Without Request Cards, requests are tracked informally. Follow-ups slip. Ownership is ambiguous. The founder ends up as the single point of truth — which is not scalable.
A Tier A client with a €50,000 yacht booking and a mid-tier dinner request receive identical handling. VIPs are underserved; founder time is consumed by requests that should never reach him.
Margins are calculated manually, often after the fact. Split errors happen. Payout timing is inconsistent. There is no dashboard showing what the business actually earned this week.
Sensitive requests are handled inconsistently with no formal logging. As the business scales, this becomes an operational and regulatory risk that could have serious consequences.
Click each stage to explore what gets built, what it costs, and the concrete business value it unlocks. Every stage is independently valuable from launch day.
The foundation. Turn ~500 WhatsApp exports into a searchable intelligence vault with a minimal CRM and on-demand AI profiling — usable from the first day of launch.
Your team can search any conversation in seconds and generate an instant, structured profile for any client or vendor. Onboarding a new team member no longer means weeks of shadowing — the knowledge is in the system. Acceptance criteria: ≥95% of exports ingested successfully.
Scale profiling from on-demand to automated enrichment across the entire client and vendor base. Produce management-ready insights and a clear picture of data quality.
A living intelligence layer across your entire relationship network. Management sees top clients and vendors at a glance. Data gaps are visible and actionable. You now know who your most valuable relationships are — and which ones need attention. ≥70% of unique clients have a usable profile.
Make the system operational. Every client request becomes a structured card with clear ownership, status, routing, and a direct link to the client's CRM record and chat history.
The business has a clear picture of what is in progress, who owns it, and what happens next. Karam's attention goes to Tier A clients and founder-only decisions — not chasing status updates or re-reading WhatsApp threads to find context. The bottleneck breaks.
Introduce financial clarity without complexity. Standardised deal fields and calculated previews give the business its first real view of profitability — per request, per service, per partner.
Every deal has a margin attached before it is confirmed. Profitable service lines become visible. Partner relationships have financial clarity. There is finally a number you can point to — not a manual calculation done after the fact. Finance exists as a live view, not a monthly reconciliation.
Close the loop. New WhatsApp messages from clients automatically enter the system, get classified, and generate draft Request Cards for the team to review and action.
The manual gap between WhatsApp and your operating system is closed. A client messages in — the system captures it, classifies it, drafts a request card, and queues it for review. Nothing falls through. Nothing requires manual data entry. The team spends time acting, not transcribing.
Protect Karam's time and elevate the Tier A client experience with an AI silent copilot. Add practical monetisation via intelligent cross-sell prompts tied to client history.
Karam gets back time. Tier A clients get faster, more personalised service. The system actively prompts the team towards additional revenue opportunities they would otherwise miss — turning passive relationship management into an active revenue engine.
Complete the platform. Full automated commission logic, volume incentives, risk flagging, security hardening, and an analytics layer showing where the business really earns.
Full financial integrity and legal confidence. Commission errors become impossible. Compliance exposure is logged and managed. Leadership sees a real analytics view of where revenue is generated, which services are most profitable, and where margin is being lost.
The full platform architecture — left to right, following the data flow from source to delivery. Hover any component to inspect its connections and stage activation.
| Stage | Timeline | Budget |
|---|---|---|
| Stage 1A · Message Vault + CRM + AI | 3–4 weeks | €35k–€40k |
| Stage 1B · Batch Profiling | 3–4 weeks | €35k–€40k |
| Stage 2 · Operational Console | 4–5 weeks | €35k–€40k |
| Stage 3 · Finance Preview | 3–4 weeks | €35k–€40k |
| Stage 4 · Live WhatsApp Integration | 4–6 weeks | €40k |
| LEAN PLAN TOTAL | 17–23 weeks | €180k–€200k |
Every delivery plan carries risk. These three are the most likely friction points — and specific mitigations are designed into the plan from the start.
Not all groups export cleanly. Formatting inconsistencies, encoding issues, or missing exports can affect ingestion coverage and data completeness.
Stage 1A includes a dedicated ingestion coverage report. Gaps are identified and re-exported immediately — before moving forward. Acceptance criteria require ≥95% of provided exports to ingest successfully.
Numbers, currency, and deal terms appear inconsistently in WhatsApp conversations. Misinterpretation could corrupt financial data downstream in Stage 3.
All extracted financial signals are confidence-flagged from Stage 1B. A manual review workflow in Stage 3 ensures no financial data is used without human sign-off. High confidence proceeds; low confidence queues for review.
Meta's WhatsApp Cloud API approval process can take several weeks. A late start on verification would delay Stage 4 and compress the overall timeline.
Verification is initiated during Stage 2 — 8–10 weeks before Stage 4 needs it live. This safety buffer absorbs typical approval delays without impacting the overall delivery timeline.
By Stage 4, QixDubai has a structured CRM, a live Request Card OS, profit visibility on every deal, and automatic WhatsApp capture — all compounding on each other. A foundation ready for V2.0 whenever the business is.